Graduate by Hilton Cambridge

This was my first time staying in a Hilton hotel. The reception desk was decked out really nice, as was the bar and lounge area and the open fire was a lovely touch. The staff we're amazing, especially Alek who added that extra touch to make our stay more magical. The property is very well located in the centre of Cambridge. I felt that the staff would go the extra mile for you and that is what would make me return to another Hilton in the future.

The location of this hotel next to the river is stunning. I had a room with a balcony overlooking the river - very beautiful in Autumn with all the colours. When I went to breakfast the following morning, the dining room had panoramic glass doors also overlooking the river which was so lovely to look at whilst eating. It's a short walk into town and even coming back late after a concert, there were people about, which was good considering I was on my own. Everything in the room was perfect. All the staff on reception were super helpful. Parking was right next to the hotel. It costs extra, but you won't find a car park elsewhere in central Cambridge that isn't expensive, so might as well have one right next to where you are staying. I didn't get time to use the leisure facilities on this visit, but I would like to return again and look forward to that experience. Thank you to all the staff - especially the lovely gentleman who checked me in. We had a very funny conversation and I love that, when you arrive on your own, and someone makes you laugh and feel so welcome.

There was dust in the room and the housekeeping was average, hit and miss depending upon who was cleaning for the day. Our sheets were not changed for the 4 nights we were there. On one particular day, bed hadn't even been touched. Basics like tea bags were given but erratic supply in terms of how many English breakfast etc. From 2 tea bags to 4 to none. Rooms were serviced post 3 pm everyday, which is quite late. Service was good. Polite and friendly. One thing I have personally experienced with Hilton is that the staff is generally new. Any queries regarding restaurant recommendations nearby or things to do are generally met with 'check google'

The location is superb. The restaurants and many bedrooms overlook the river Cam and green spaces and yet it’s only five minutes walking distance to the city center and many colleges. Perfect. The staff was hard working on a busy Bank holiday and very helpful, particularly one man on reception duty early Easter Monday morning. I had lost my credit card and he went out of his way to help me. Thank you very much.

Faultless service from the staff who were so friendly and couldn’t have done more for us. Even gave us some Prosecco to celebrate my birthday and a room with a river view. Beautiful bar by the river Cam to relax on a sunny day. Very quiet hotel and comfy bed. EV charging points on site. Easy walking distance into the city.