Graduate Cambridge
Nhận xét của Khách
This was my first time staying in a Hilton hotel. The reception desk was decked out really nice, as was the bar and lounge area and the open fire was a lovely touch. The staff we're amazing, especially Alek who added that extra touch to make our stay more magical. The property is very well located in the centre of Cambridge. I felt that the staff would go the extra mile for you and that is what would make me return to another Hilton in the future.
Mr
tháng 3 năm 2025
There was dust in the room and the housekeeping was average, hit and miss depending upon who was cleaning for the day. Our sheets were not changed for the 4 nights we were there. On one particular day, bed hadn't even been touched. Basics like tea bags were given but erratic supply in terms of how many English breakfast etc. From 2 tea bags to 4 to none. Rooms were serviced post 3 pm everyday, which is quite late. Service was good. Polite and friendly. One thing I have personally experienced with Hilton is that the staff is generally new. Any queries regarding restaurant recommendations nearby or things to do are generally met with 'check google'
Aditi
tháng 4 năm 2025
The staff were very helpful and friendly, always smiling. Lots of staff around so never had to wait or go looking for help. We had a problem with the information I'd been given in an enquiry I had made but it was resolved speedily and efficiently to our satisfaction- wonderful service. Public areas were attractive and comfortable- plenty of places to relax. Garden next to the river was great. Bed was really comfortable!
Bickett
tháng 6 năm 2024
The property is in a fabulous location for exploring. Near the river, colleges and only a short walk into the centre. Rooms were comfortable and well designed we had a lovely view of the river from our first floor room. Staff were friendly at check-in and checked in with us during our stay.
Gail
tháng 4 năm 2025
The location is superb. The restaurants and many bedrooms overlook the river Cam and green spaces and yet it’s only five minutes walking distance to the city center and many colleges. Perfect. The staff was hard working on a busy Bank holiday and very helpful, particularly one man on reception duty early Easter Monday morning. I had lost my credit card and he went out of his way to help me. Thank you very much.
Mireille
tháng 4 năm 2025
Faultless service from the staff who were so friendly and couldn’t have done more for us. Even gave us some Prosecco to celebrate my birthday and a room with a river view. Beautiful bar by the river Cam to relax on a sunny day. Very quiet hotel and comfy bed. EV charging points on site. Easy walking distance into the city.
Sophie
tháng 4 năm 2025
The star of this hotel is the quality of the staff. Absoluty top class. Reception could not have been more helpful They arranged a beautiful alternative room when it was clear my original room would not be available for several hours. When j arrived very late one night with a groip of friends - the bar staff could not have made everyone more welcome and everyone was inpressed
Duncan
tháng 11 năm 2024
Graduate Cambridge is in an excellent waterfront location with views of the river from both inside and outside the property. Customer service is excellent, the rooms are comfortable and the food is very good. The manager and reception team are outstanding; all the staff we met were great Customer service is obviously a top feature of this hotel. The theming is great and we would definitely stay here again.
Sjsta
tháng 8 năm 2024
Beautiful hotel, from design to finishings. Friendly reception and restaurant staff. Perfect location close to city centre and on the beautiful river bank with access to the river! Cosy and well stacked rooms. Good hot and cold breakfast - had smashed avocado, first time I see this offered at the hotel breakfast, very on trend and appreciated! Beautiful bar and restaurant at the hotel - encouraged to hang out near the fireplace. Warm pool and whirlpool.
Anna
tháng 2 năm 2025
We first called in the hotel for a drink and fell in love with the hotel. We came and stayed for three nights in August 2024. We enjoyed our stay, we immediately felt at home and welcome. The staff were all very kind and created a good and happy feel about the hotel. Our room was very clean and comfortable. We enjoyed the breakfasts and ate in the hotel a couple of times. Having had such a good few days, we returned for a second visit in December 2024. We'll be back again.
David
tháng 1 năm 2025
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